Privacy Policy

The Provenance Collective respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, store, and protect your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Postal address
Family history information
Photographs and archival material
Oral histories, interviews, and personal stories
Website usage information through cookies and analytics tools

You may choose not to provide certain information, however this may limit our ability to provide services or participate in projects.

How We Collect Information

Information may be collected when you:

Contact us through our website or email
Participate in interviews or storytelling projects
Submit photographs, documents, recipes, or archival material
Subscribe to updates or newsletters
Interact with our website

Where possible, we collect information directly from you or with your consent.

How We Use Your Information

We may use your information to:

Respond to enquiries
Conduct historical and archival research
Develop and manage projects
Preserve oral histories and family records
Improve our website and services
Communicate updates relevant to our work

We will only use personal information for the purpose for which it was collected or where otherwise permitted by law.

Confidentiality and Sensitive Material

The Provenance Collective understands that many stories, records, and historical materials may contain sensitive personal or family information.

We are committed to handling all material with integrity, discretion, and respect. Where requested, anonymity and confidentiality will be maintained.

We do not publish or publicly share private information without permission.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored digitally, physically, or within secure third-party platforms used to manage communications and archival materials.

Sharing Information

We do not sell or trade personal information.

Information may be shared with trusted service providers where necessary for website hosting, communications, or project administration. These providers are required to maintain appropriate privacy protections.

We may also disclose information where required by law.

Cookies and Website Analytics

Our website may use cookies and analytics tools to help us understand website traffic and improve user experience.

You can disable cookies through your browser settings if preferred.

Access and Correction

You may request access to personal information we hold about you and request corrections where necessary.

To make a request, please contact us using the details below.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our practices. Updated versions will be published on this website.